Frequently Asked Questions

Where does Liquid Black Coffee deliver to?

 Right now we deliver anywhere in Australia at no extra cost. Soon we will be delivering to additional countries at no extra cost.  If you live outside of Australia and need amazing coffee sent to you please email us at [email protected] 

 

If I go on holiday or decide I don't want to drink coffee any more (hard to believe, but possible) can I pause or cancel future orders or am I locked in?

 Of course you can pause or cancel your coffee deliveries at any time, simply log into your account or send us an email to [email protected] Liquid Black's priorities are the quality of our coffee, our farmers & customers. We believe our coffee's high quality speaks for itself. We want every customer of ours' to have a fantastic Liquid Black experience, whether they are a customer for 1 week or 10 years, so you only pay 1 week ahead at a time for coffee deliveries. 

 

Why are there no surnames listed on the "Family" page on the company's website or on any Liquid Black Coffee Company business cards?

 Simply because at Liquid Black success or failure is measured by the results of the Team as a whole, not specific individuals. We do not list our team's surnames to emphasis that we succeed or fail together as a whole, not as individuals. 


Does this site have cookies or anything like that?   

Yes we do. We use the data we gather in a generic way to make sure we are doing the best job possible to give our customers amazing coffee experiences every day. Your information is gathered anonymously and complied into a big data type format. For example, we gather demographic information which leads to us knowing whether more men or more women visit our site. The information does help Liquid Black meet our customers' needs. However, if you're not comfortable with the information we get via Google Analytics, then go to https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh?hl=en and download the opt-out extension to your browser.